Frequently Asked Questions – Majlis Vans

What types of luxury vans do you offer for hire in Dubai?

Majlis Vans provides a premium selection of chauffeur-driven luxury vans, including Mercedes Sprinters and Mercedes V-Class options. Available in 9 to 19-seater configurations, our vehicles are designed for maximum comfort, privacy, and elegance — ideal for airport transfers, business trips, city tours, and VIP events.

Are your chauffeurs professionally trained?

Yes, all chauffeurs at Majlis Vans are professionally trained, uniformed, and experienced. They are well-versed in Dubai’s roads, traffic etiquette, and top destinations, ensuring a smooth and courteous journey for every client.

How can I make a reservation for a luxury van?

You can book directly through our website, via WhatsApp, through social media, or by visiting us in person. Advance booking is recommended to secure your preferred vehicle and time slot.

What is your cancellation policy?

Once a reservation is made, the vehicle is exclusively blocked for you. Therefore, no refunds are provided for cancellations. However, the amount paid can be credited toward a future booking (valid for 3 months). Please review our Cancellation Policy for full details.

Can I modify my reservation after it has been made?

Yes, modifications are allowed up to 72 hours (3 days) before your scheduled trip. Changes are subject to availability and may impact the final rental cost.

What should I do if I have special requests or preferences?

Simply mention any special requirements at the time of booking. Whether it’s luggage handling, child seating, or a specific pickup setup, our team will do its best to accommodate your needs.

Is there a minimum rental period?

Yes, we generally apply a minimum rental time depending on the vehicle type and occasion. For exact details, please contact our team based on your service category.

What safety measures are in place for passengers?

Passenger safety is a top priority. All vans undergo regular maintenance and inspections. Our chauffeurs follow all UAE safety regulations and drive with professionalism and care.

How can I contact Majlis Vans for assistance?

We're here to help anytime.
Email: sales@majlisvans.com
WhatsApp: Click to Chat